Why are your prices so low?

We do not use 1300 or 1800 telephone numbers and do not have a call centre where we pay for staff to up-sell products you really did not want.

We let you select your bouncy castle and book it online 24 hours a day on this website.

We manufacture and maintain bouncers here in WA with over 25 years experience in the industry.
We pass all these savings on to you in the form of low prices.

How do I book or reserve a bouncy castle for my party?

We make it all “too easy” for you with this website.

If there are at least 36 hours until you require your bouncy castle you can book online and we will return a detailed Text Message confirmation within 24 hours from our support phone number 0447 769 666.

If there is less than 36 hours until you require the installation of your bouncer please phone us promptly, on 0447 769 666 to make your booking or reservation.

Does Soxon Jumping Castles service my area?

We service, deliver and install bouncy castles in almost all Perth metropolitan suburbs.

Please view our suburbs page for the suburbs we service. Some or locations may require additional delivery or service costs. We will contact you to discuss these and any other additional costs before adding them to your booking.

How do I pay?

We accept cash only at our arrival before we install the bouncy castle. We do not accept cheques or cards.

How does the weather affect my party and the bouncy castle?

We operate in accordance with OSH Regulations (WA) 1996 4.52 and AS3533 – 1997/AS3533.4-2005.

All our bouncy castles have built in rain and sun covers and are safe to operate in the rain, although they will get slippery. Children will get wet going in and out of the bouncy castle if it is raining.

We install your bouncy castle in all weather except for severe rain, severe lightning, severe thunderstorms and winds in excess of 45 kms per hour. If the wind forecast during the time of your event is greater than 45 kms per hour we are required to cancel your booking and your payment will be refunded. If severe rain is forecast we are required to cancel your booking and your payment will be refunded. If weather is severe we will liaise with you by phone to discuss the situation.

In accordance with regulations we are required to have a hazard and safety assessment done on each and every location where a booking is to be located, hence we are allowed to operate in at some locations such as open public spaces, car parks, on hard surfaces, and others.

Is power needed?

We require access to a normal mains power outlet within 30 metres from site of installation for the entire usage time.

We do not allow use of double adapters, power boards, or cords provided by customers.

How long does it take to install or dismantle a castle?

The installation or dismantle process takes about 20 minutes.

What access is needed?

We require access to the site of installation via a level, firm surface of at least 90cm width for most bouncy castles.

Large Combo Castles will require at least 1m wide access with NO hills, sand or steps.

For all other castle types, if steps, slopes, hills, or sand surfaces are part of the access the customer agrees to give assistance during delivery and especially at the end of the dismantle process at the conclusion of the hire period.

What surfaces can the bouncy castle go on?

Level grass is the best.

We can also put the bouncy castle on level hard surfaces, which may incur an extra cost.

Small slopes or gradual inclines can also be catered for but not hills.

Sand is not a suitable surface for the bouncy castle to go on.

What is your cancellation policy?

Please give us at least 48 hours notice of cancellation to receive full refund. We require the notice of cancellation by all forms possible – email, phone and text. Please be sure to text us on 0447 769 666 in order to get a full refund.

Other questions? Contact us or phone us on 0447 769 666